County MSP Iain Gray has welcomed the launch of a new campaign calling for the Scottish Government and businesses to do more to crackdown on the menace of nuisance calls.
The campaign has been launched by consumer champion Which? following new research which revealed that nine in 10 Scots (91%) have received nuisance calls on their landline in the last month. The Which? research also found three quarters (75%) said receiving cold calls had actually discouraged them from picking up their home phone when it rings.
People said they received an average of 10 cold calls on their landline last month, with the most common calls being about Payment Protection Insurance (PPI) (66%), silent calls (55%) and the Green Deal or energy efficiency measures including boilers and double glazing (52%).
The Which? research also found that:
- 92% of people agreed that nuisance calls are an annoying interruption to their daily life and four in 10 (40%) said they felt intimidated by them.
- Eight in 10 (79%) say they have taken steps to minimise cold calls on their home phone including registering with the TPS (48%), screening their calls (37%) and a quarter (27%) had even registered their number as ex-directory.
Speaking about his support for the new campaign, Iain Gray MSP said:
“Nuisance calls are an everyday menace for the vast majority of Scots. I know from the number of constituents who raise this issue that people are absolutely fed up with being bombarded with unwanted calls and texts that waste their time and invade their privacy.
“Given the scale of the problem, I’m delighted that Which? is pressing for more concerted action to tackle it. I’m fully behind its call for the Scottish Government to lead the way by setting out how it plans to fight back against nuisance callers.”
Which? is calling on people to support its Calling Time on Nuisance Calls campaign which asks the Scottish Government to publish an action plan setting out how it will work with business and regulators to call time on nuisance calls including:
- Cracking down on businesses breaking the rules and holding senior executives to account.
- Helping vulnerable people to cut the number of nuisance calls they receive.
- Ensuring that new Scottish Government policy doesn’t lead to more nuisance calls.
You can support the Which? campaign at www.which.co.uk/campaigns/nuisance-calls-and-texts