National Consumer Week 2020

This year’s National Consumer Week, run by Advice Direct Scotland, which runs Scotland’s national consumer advice service,, and Trading Standards Scotland, is now underway and will run until 22 November.

The theme of this year’s campaign is “Online Shopping and Deliveries” and it will encourage consumers, who are increasingly moving online due to COVID-19, to shop online safely, know their rights, look out for unfair delivery charges and ensure that they do not buy counterfeit goods.

Supporting the week, Iain Gray MSP said:

“I welcome National Consumer Week and this year’s focus on online shopping and deliveries.

“With online scams growing by the day, this is a welcome and timely topic for the campaign and I encourage local consumers to be aware of their rights and how to protect themselves while shopping online.”

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